HomeKeep by AskSimona

Account deletion

Understand what happens before you delete your account.

Delete from the app

1. Open HomeKeep and go to your Account screen.
2. Choose the account-deletion option and review the confirmation.
3. If you are the only owner of a shared home, transfer ownership or resolve its membership first.
4. Confirm only when you are ready. Account deletion cannot be undone.

The connected flow removes your sign-in account and homes where you are the only member. Shared-home arrangements can require additional action. An opaque deletion marker may remain to prevent an interrupted deletion from restoring access. Previously downloaded copies held by other people are not recalled.

Account deletion and clearing local records are separate operations. Review the Privacy Policy before deleting the app or changing devices.

Need help?

Email support@asksimona.com from your account email. We may need to verify your ownership before acting. Never send your password or sign-in code.