HomeKeepHomeKeep by AskSimona
HomeKeep Support
A little help for your next step.
HomeKeep is currently available to invited TestFlight testers. Public App Store availability has not been announced.
Contact us
Email support@asksimona.com. Include your app version, device model and the steps that led to the problem. Do not email passwords, sign-in codes, financial records or private documents.
How do I get started?
Follow the guided setup, add your home’s equipment and review the suggested tasks. You can revisit the Getting started guide from More. Check each task against your equipment manual and your responsibilities.
How do I call or text a service provider?
Open My Services, save a contact with a phone number, then use Call or Text to open your iPhone’s Phone or Messages app. You decide whether to place the call or send the message.
Where are sign-in codes sent?
Use an email address you control. Check spam or junk mail if a code does not arrive. Request a new code if the previous one expires. Never share a code with support.
Which regions are supported?
The current build uses Canadian provinces and territories and CAD service-price entries. US state and USD selection are not available yet.
Can I use it for emergencies?
No. HomeKeep does not monitor emergencies or guarantee reminders. Contact local emergency services for an emergency and a qualified professional for hazardous work.
Your account
See account-deletion instructions, or read the Privacy Policy and Terms of Use.